Legal

Privacy Policy & Cookie Notice

Last updated: March 2026 | Version 2.0

1. Who We Are

This website is operated by ImBrand Ltd, a company registered in England and Wales, trading as Lexl. Lexl is an AI-first strategic legal consultancy and compliant technology advisory firm. We are registered with the Information Commissioner's Office (ICO) and comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Trading Name: Lexl
Legal Entity: ImBrand Ltd
Registered Address: 26 Pendower Street, Darlington, DL3 6ND
Telephone: 07427 019737
ICO Registration: Ref: C1893446
Website: www.lexl.co.uk

2. What Personal Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide Directly

When you contact us, book a Strategy Session, submit an enquiry form, or engage our services, we may collect:

  • Contact and Identity Data: Full name, email address, telephone number, job title, and company name.
  • Communications Data: Messages sent via our contact form, email, or WhatsApp.
  • Engagement Data: Details of your legal or compliance enquiry and any documents you choose to share.
  • Marketing Data: Your preferences regarding marketing communications.

2.2 Information Collected Automatically

  • Technical Data: IP address (anonymised where possible), browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on each page, referring website or source, and links clicked.

We do not collect any special category data (e.g., health, ethnicity, political opinions).

3. How We Use Your Personal Data

PurposeLawful Basis (UK GDPR)
To respond to your enquiry or contact form submissionLegitimate interests (Article 6(1)(f))
To provide our consultancy services to youPerformance of a contract (Article 6(1)(b))
To send you information you have requestedConsent (Article 6(1)(a))
To send marketing communications (where you have opted in)Consent (Article 6(1)(a))
To improve our website and servicesLegitimate interests (Article 6(1)(f))
To comply with legal obligationsLegal obligation (Article 6(1)(c))
To protect our legal rightsLegitimate interests (Article 6(1)(f))

We will never sell your personal data to third parties. We will never use your data for purposes incompatible with those listed above without informing you first.

4. Who We Share Your Data With

We do not sell your personal data. We share data only with the following categories of service providers, and only where necessary with appropriate safeguards:

ProviderPurposeLocation
Google WorkspaceDocument storage, emailUSA (adequacy safeguards)
Brevo (Sendinblue)Email marketing and transactional emailsEU/France (UK adequate)
NotionProject management and internal operationsUSA (SCCs)
n8n CloudWorkflow automationGermany (EU adequate)

We require all third-party processors to comply with UK GDPR and to process your data only on our documented instructions. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including UK adequacy decisions and standard contractual clauses approved by the ICO.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Data TypeRetention Period
Enquiry form submissions12 months from last contact
Client engagement records6 years from end of engagement (legal requirement)
Marketing consent recordsUntil consent is withdrawn
Website analytics data26 months (anonymised)
Financial records6 years (HMRC requirement)

After the retention period expires, your data is securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — You can request a copy of the personal data we hold about you.
  • Right to rectification — You can ask us to correct inaccurate or incomplete data.
  • Right to erasure — You can ask us to delete your personal data in certain circumstances.
  • Right to restrict processing — You can ask us to limit how we use your data.
  • Right to data portability — You can request your data in a structured, machine-readable format.
  • Right to object — You can object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent — Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month, as required by UK GDPR.

7. Use of Artificial Intelligence

Lexl uses artificial intelligence models as part of its service delivery and internal operations. All AI-generated outputs are reviewed through our internal quality assurance process (the Maker/Checker Protocol) before being delivered to clients. AI models receive only the minimum data necessary to perform the requested task, and client data is anonymised wherever possible.

We do not use AI to make automated decisions that produce legal effects concerning you without human oversight.

8. Cookie Notice

Cookies are small text files placed on your device when you visit our website. They help the website function correctly and can provide information to the website owner.

8.1 Cookies We Use

CookieTypePurposeDuration
Session cookieStrictly necessaryMaintains your session while browsingSession
Analytics (anonymised)PerformanceHelps us understand how visitors use our site26 months

8.2 Cookies We Do Not Use

We do not use advertising or retargeting cookies, third-party tracking cookies, or social media tracking pixels.

8.3 Managing Cookies

You can control cookies through your browser settings. Disabling strictly necessary cookies may affect website functionality. For more information on managing cookies, visit aboutcookies.org.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every website you visit.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. How to Complain

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Email: [email protected]

Telephone: 07427 019737

Website: lexl.co.uk

This privacy policy was drafted by Lexl in accordance with UK GDPR and the Data Protection Act 2018. It is reviewed quarterly and updated as required.